Historically, the NHS has been built on multiple, incrementally added, stand-alone technologies, which, due to the necessary governance of the healthcare system, have received significant time, consideration and investment from a range of stakeholders.
However, as the pandemic continues to affect the UK economy, future tech budgets are set to have a significant impact.
In reality, according to Forrester 's projections, businesses should reduce tech budgets by 6 per cent to 10 per cent from 2019 rates in 2020 and by 10 per cent to 14 per cent from 2020 plans.
Overcoming digital debt
To resolve this, healthcare companies and organisations need to look at how they can make easy and successful improvements to current business processes, using technology that can be easily incorporated, validated and implemented rapidly.
Thanks to its cloud delivery and modular design, low-code technology can be used to quickly create a range of new healthcare technologies that can be incorporated seamlessly with existing systems.
Low-code technology can be used for a wide variety of applications in this scenario – including easing call congestion on the hospital switchboard, providing automated phone or website callbacks, allowing patients to confirm, cancel or rebook appointments through an automated platform.
One use-case is the SLIM Dumfries and Galloway, who is able to offer multi-channel staff and patient experiences and procedures without the need for any improvements to current structures.
Reducing the need for technical skills
Budgetary constraints remain prevalent in healthcare organisations, during current economic uncertainty, whilst digital skills – or the lack thereof – remain a big barrier to digital change. Read More