Arindam Haldar, CEO of Thyrocare Technologies, points out that during the COVID-19 pandemic, with an increased number of people using diagnostic services, it has become important for organisations such as diagnostic centres to improve their data protection systems and to be the best examples of data privacy concerns.
He analyses the key steps in patient health data management, with recommendations about what needs to be done to provide the best care for patients, while ensuring data privacy is not breached.
Prime Minister Narendra Modi launched the National Digital Health Mission (NDHM) earlier this year, with the aim of building and promoting India’s integrated digital health infrastructure. Electronic health data and its management were an important part of the mission.
Leveraging technology to fill the gaps in the healthcare environment came to the fore with the COVID-19 pandemic driving individuals down the road of telemedicine. The need for a more efficient healthcare infrastructure, be it hospitals, healthcare facilities or diagnostic centres, has escalated across the ecosystem.
Customer-centric information encryption, regardless of how or where the data is stored, has become crucial. This has become extremely important, particularly in the case of medical data, as various groups of approved users typically have access to it. To reduce the risk of hacking, anti-virus security and multi-factor authentication are essential protocols that should be undertaken
In the case of abuses,
In order to improve their security systems and network security, medical organisations should continuously take steps. However, there have been past instances where companies have exposed sensitive patient information due to data breaches, which may lead to public fall-outs and loss of confidence among all the users involved.