What a Pandemic Reveals About Healthcare Management Solutions

The US healthcare system has been a crucial part of government initiatives to control the pandemic since the first COVID-19 coronavirus case was confirmed. Healthcare management, driven to its limits, had to find ways to work beyond reach and with the highest performance.

For Zebra Technologies, Lana Leone, Senior Marketing Manager, Healthcare Solutions, explores healthcare technology innovations that add value to hospitals during this unprecedented period, and where software developers can find opportunities to improve.

Has COVID-19 shown healthcare organizations that they need new or different healthcare management capabilities?

Leone: Healthcare management capabilities have always been a critical component of healthcare, but the need for rapid deployment of new protocols increases during times of pandemic outbreak, requiring better coordination and communication of clinical teams, as well as the need for positive patient identification.

Healthcare facilities should also consider implementing telehealth services, including video options, to improve communication between patients and physicians whilst also reducing unnecessary hospital visits, which is crucial to limiting the spread of infectious diseases.

What are the most urgent healthcare management needs now?

Leone: Some of the most urgent needs right now include alternative care facilities, driving through test sites and the need for speed and accuracy to increase laboratory throughput. These alternative sites are important to help hospitals and healthcare facilities manage overflow and treat patients in a timely manner. Health care providers also need the right tools and solutions for treating and testing patients, with the addition of new care facilities and driving through sites. Mobile devices equipped with medical-grade housing, built-in enterprise-grade, are more important than ever.These devices can withstand repeated exposure to approved disinfectants, making it simpler and safer for health care providers to clean their devices quickly before continuing to treat their next patient.

Other pressing needs include protocols for device cleaning, streamlined clinical coordination and improved supply chain management. Healthcare facilities will find it easier to manage the increasing number of patients during pandemic times by establishing improved protocols now and coordinating with local government agencies.

Which tech solutions can help meet those needs?

Leone: Technology solutions, such as wearable or mobile handheld devices that provide greater visibility to clinicians on the front line, can help meet those needs. This increased exposure not only helps them identify changes in patient status or the need for treatment, it also provides prompt updates to the correct members of the care team. This fast turnaround in today’s healthcare environment is crucial to providing the best quality treatment and ensuring better patient outcomes.

How can software developers help improve healthcare management?

Leone: Now more than ever, software developers have a chance to help solve new , complex problems. Software is urgently needed that can help providers manage intake at drive-through test sites and alternative care facilities while ensuring positive identification of patients. In addition, facilities need upgraded software to improve their clinical mobility and interoperability continuously as they support new sites and manage higher patient output. In combination with innovative software, the purpose of building healthcare devices will continue to allow front-line providers to focus on what always matters most-providing optimal patient care. Read More