Why quality department is important for hospital

Day by day health care industry is developing faster its becoming basic need of all the consumers,How important the quality in present healthcare scenario, do really healthcare practitioners follow the quality in these busy days

2 Likes

Most health care organizations establish standards, or guiding principles, that flush out their service expectations. For instance, a guiding principle may be the expectation that patients shall not wait more than 24 hours to get a phone call returned by their doctor.

Quality management plays a big role in establishing guiding principles. The health care field is full of legal regulations such as HIPAA, a confidentiality law, so quality management departments are responsible for identifying which statutes apply to their organization and developing guiding principles for their company to adhere to.

We have certain quality institutions and accreditation boards like NABH, JCI… in order to fulfill these quality standards in hospitals.

3 Likes